This method resolves issues where the currently loaded USB driver has become unstable or corrupt. Method 1: Uninstall and then reconnect the external hard drive
If the first method does not fix the problem, proceed to the next. To resolve this issue, follow the steps in the methods below in the order listed. Your PC motherboard may need updated drivers Your external drive may be entering selective suspend Your USB controllers may have become unstable or corrupt Windows may be missing other important updates hardware or software issues Your PC requires an update for issues that may conflict with a USB external hard drive and Windows The currently loaded USB driver has become unstable or corrupt This issue can be caused if any of the following situations exist: If you are trying to log onto it, use your current account username and password. If its a WD drive, try Mapping the drive in File Explorer. If you see your drive listed there, but no drive letter, right click itĬhoose a drive letter - try choosing letters near the end of the alphabetĮxit Device Manager, restart then check if its detected.
Check if the drive is assigned a drive letter.